Make a complaint about this service
The Department for Education is committed to providing a high level of customer service, and takes complaints seriously. Letting us know if something is wrong means we can fix it and improve the service for everyone.
If you have feedback about the service, or want to give suggestions for improvement, you can email us as becomingateacher
How to make a complaint
To make a complaint about the Apply for teacher training service, please complete our complaints form.
How we’ll respond
Our support team will respond to your complaint within 5-7 working days.
If we need more time to complete our investigation we’ll get in touch, and keep you updated regularly.